Chaos Zero Nightmare

Chaos Zero Nightmare Bug and Error Reporting Guide

Chaos Zero Nightmare Artwork 3 (1)

Even top gacha games have launch hiccups! Here’s how to report bugs, get help, and fix the most common errors in Chaos Zero Nightmare.

1. Common Bugs & Error Types

  • Patch Errors / Game Won’t Launch: Stuck on splash, endless downloads.​
  • Account/Login Issues: Gray login, failed sync, reward mail not appearing.​
  • Connection Bugs: Infinite loading, network disconnects, delays.​
  • Visual/UI Bugs: Translation/asset issues, black screens, button errors.​
  • Lost/Missing Items: Pre-reg rewards, purchase failures, payment errors.​
  • Save Data Bugs: Progress or epiphanies not saving after chaos runs.​
  • Platform or Compatibility Problems: Stove/Linux issues, controller support.​
  • Crash or Freeze: Game closes mid-fight, device overheating.​

2. Quick Fixes to Try First

  • Restart Game and Client: Most crashes and patch errors clear with a restart.​
  • Check Updates: Always play with the latest version.
  • Reinstall the Game: Delete the old app and redownload.
  • Relog Account: Especially for sync/reward errors; reset password if needed.​
  • Clear Cache/Data: On Android, use app settings. On PC, clear old installer files.
  • Switch Connection: Try Wi-Fi/data toggle, restart your router, or free up memory.​
  • Contact Payment/Support: For missing item failures, submit a ticket with purchase proof.​

3. How to Officially Report Bugs

In-Game Help System

  • Open the main menu
  • Tap “Help,” “Support,” or “Customer Center”
  • Fill out the bug report with your Player ID, device/system specs, and a screenshot or exact error message
  • Submit; the support team usually replies within 1–4 business days

STOVE (Official Forums)

  • Visit the Bug Reports board on STOVE
  • Post the bug description, attach logs/screens, and list:
    • Player ID/UID
    • Server/region
    • Time, date, and steps to reproduce the issue
    • Screenshots, video, or error messages if possible
  • For urgent payment/item issues, also use the Issues & Feedback Board

What to Include

  • What problem happened?
  • What were you doing when it occurred?
  • Screenshots or video
  • Player ID/region/platform

4. Watch for Developer Updates

Pro Tips

  • Always play on the latest app version.
  • Major bugs are patched fastest when users submit clear, detailed reports.
  • For major crashes, don’t forget to send device logs/support dumps.
  • For ongoing launch week issues, wait for official hotfix posts on forums or in-game notices.

Tackling bugs as a player means clear reports and patience, help the developers, and your future self, by documenting now for a smoother Chaos run!

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Jake Skudder

Jake is an SEO-minded Football, Combat Sports, Gaming and Pro Wrestling writer and successful Editor in Chief. Most importantly, he is a Gacha players who specialises in Genshin Impact. On top of that, Jake has more than ten years of experience covering mixed martial arts, pro wrestling, football and gaming across a number of publications, starting at SEScoops in 2012 under the name Jake Jeremy. His work has also been featured on Sportskeeda, Pro Sports Extra, Wrestling Headlines, NoobFeed, Wrestlingnewsco and Keen Gamer, again under the name Jake Jeremy. Previously, he worked as the Editor in Chief of 24Wrestling, building the site profile with a view to selling the domain, which was accomplished in 2019. Jake was previously the Editor in Chief for Fight Fans, a combat sports and pro wrestling site that was launched in January 2021 and broke into millions of pageviews within the first two years. He previously worked for Snack Media and their GiveMeSport site, creating Evergreen and Trending content that would deliver pageviews via Google as the UFC and MMA SEO Lead. Jake managed to take an area of GiveMeSport that had zero traction on Organic and push it to audiences across the globe. Jake also has a record of long-term video and written interview content with the likes of the Professional Fighters League, ONE and Cage Warriors, working directly with the brands to promote bouts, fighters and special events. Jake also previously worked for the biggest independent wrestling company in the UK, PROGRESS Wrestling, as PR Head and Head of Media across the social channels of the company.

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